01 · SEND
Send your requirement
Provide the manufacturer, complete part number and required quantity.
- • Model or MPN
- • Quantity
- • Destination country and city
How to order
From model number to delivered part.
Send your automation spare-parts requirement. We verify the model, confirm the quotation, pack the product securely and provide tracking after dispatch.
Send your RFQ
The ordering process
A clear process for urgent and planned requirements.
For faster processing, include the complete model number, quantity, destination country and city in your first enquiry.
02 · VERIFY
We review the part
We check the suffix, revision, condition, availability and application details.
- • Nameplate photo or BOM
- • New, surplus, refurbished or used
- • Required delivery date
03 · QUOTE
Receive a quotation
The quotation can include product price, lead time, freight and delivery assumptions.
- • Air-freight estimate
- • Applicable documents
- • Payment arrangement
04 · CONFIRM
Confirm the order
Approve the quotation and confirm the shipping address, contact person and delivery method.
05 · PACK
Secure packing
Products are protected with bubble wrap, cartons or wooden cases when required.
06 · TRACK
Track the shipment
After dispatch, we provide the tracking number for online carrier tracking.
What to include
Complete information helps us respond faster.
A complete enquiry reduces model confusion and helps us estimate air freight more accurately.
- Complete part informationBrand, full model number, quantity and any suffix or revision.
- Application detailsInstalled system, equipment type, nameplate photo or BOM if available.
- Delivery detailsCountry, city, postal code, required date and preferred carrier.
- Condition preferenceBrand new, new surplus, refurbished or used, subject to availability.
Online quotation
Discuss the requirement before confirming the order.
Our team can review the model, quantity, condition, delivery timing and freight assumptions with you online before you place the order.
- Quote clarificationConfirm product condition, availability, lead time and shipping cost.
- Commercial discussionDiscuss quantity, delivery method, payment arrangement and required documents.
- Final confirmationOnce the details are agreed, we issue the final order and shipping instructions.
Shipping handover
Secure packing, documents and tracking after dispatch.
This section covers what happens after order confirmation: how the part is packed, which delivery options are available and how the shipment is handed over.
Carrier options
We commonly arrange DHL, FedEx or UPS. Other routes are subject to carrier acceptance.
Own forwarder pickup
Customers may arrange their own freight forwarder to collect from our company.
Documents and tracking
Commercial invoices and packing lists can be provided. Tracking follows after dispatch.
Payment options
Choose a convenient way to complete the order.
Payment arrangements are confirmed in the formal quotation or order confirmation before dispatch.
T/T Bank Transfer
International bank transfer to the company account. Bank details are provided with the formal quotation.
Alipay
Alipay payment may be available for eligible orders. Please confirm availability with our sales team.
USDEURCNYOther currencies on request
Important: Please verify the beneficiary name, bank details, amount and currency with our official quotation before making payment. Payment terms may vary according to order value, product condition and shipping arrangement.
Start your order
Ready to check a part?
Send the complete model number, quantity and destination country. We will confirm availability, delivery assumptions, payment options and the suitable shipping route.